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CÓCOES Ambassador FAQ

CÓCOES Ambassador FAQ

How do I get paid?

We understand that flexibility and convenience are crucial when it comes to receiving your hard-earned commissions. That’s why we’ve made it easy for you to set up your preferred payment method directly on your account page.

Once you log in to your CÓCOES ambassador account, navigate to the account settings section. Here, you will find options to select and update your preferred payment method. We currently support a range of popular payment platforms to cater to your needs, including GCash, Maya, and PayPal.

GCash: For those who prefer using GCash, this mobile wallet allows you to receive payments instantly and securely. Simply enter your GCash account details, and you’re all set to receive your monthly commissions directly to your GCash wallet.

Maya: Maya users can also enjoy seamless transactions. By linking your Maya account, you ensure that your payments are transferred swiftly and securely, providing you with quick access to your funds.

PayPal: For international and local ambassadors who prefer a more globally recognized payment method, PayPal is an excellent option. By providing your PayPal email address, you can receive your commissions in a secure manner, no matter where you are in the world.

Setting up your payment method is a straightforward process:

  1. Log in to your CÓCOES ambassador account.
  2. Go to the account settings page.
  3. Select your preferred payment method from the available options (GCash, Maya, PayPal).
  4. Enter the required account details for your chosen payment platform.

Save your settings.

Once you’ve set your preferred payment method, you can relax knowing that your commissions will be processed and sent to your chosen account at the end of each month. If you ever need to change your payment method, simply return to the account settings page and update your information.

Our goal is to provide you with a smooth and hassle-free experience, ensuring that you receive your payments promptly and securely. Whether you prefer GCash, Maya, or PayPal, we’ve got you covered. Thank you for being a valued ambassador and for your ongoing support of CÓCOES.

When do I get paid?

We understand the importance of timely and reliable compensation for our ambassadors. That's why we have implemented a structured payout schedule. Commissions are calculated and paid out once a month, ensuring that you receive your earnings consistently.

Each month, we review all the sales attributed to your unique ambassador link and tally up your commissions. Payments are then processed and disbursed to your designated account. This monthly payout schedule allows for accurate tracking and ensures that you are rewarded for your efforts in a predictable manner.

You can expect to receive your commission payment by the end of each month, covering the sales and activities from the previous month. This means if you make sales in January, your commission for those sales will be paid out at the end of February.

We believe that this monthly payout schedule helps to maintain transparency and provides you with a steady stream of income for your continuous hard work and dedication. Rest assured that we are committed to ensuring that you are fairly compensated for your contributions to the CÓCOES community.

What if a sale has been made but not attributed to me?

To ensure that both you and your customers benefit from the ambassador program, it's important that your unique discount code is used during the order process. When a customer uses your discount code at checkout, they receive an immediate discount on their purchase, and the sale is attributed to your account, earning you a commission. This system not only incentivizes customers to make a purchase but also ensures that you are rewarded for promoting our products.

It's crucial to remind your customers to enter your discount code before completing their purchase. Unfortunately, once an order is placed, we cannot apply discount codes retrospectively. This means that if the discount code is not used at the time of purchase, the customer will not receive the discount, and the sale will not be credited to your ambassador account.

To help avoid any issues, we recommend the following tips:

  • Clear Communication: When promoting CÓCOES products, clearly instruct your audience on how to use your discount code. Highlight the benefits of using the code, such as the discount they will receive and the support they provide to you as an ambassador.
  • Prominent Placement: Include your discount code in prominent locations such as social media posts, blog articles, email newsletters, and any other marketing materials. Ensure that the code is easy to find and use.
  • Step-by-Step Guide: Provide a step-by-step guide on how to apply the discount code during the checkout process. This can be particularly helpful for new customers who may not be familiar with entering promo codes online.
  • Regular Reminders: Periodically remind your audience to use the discount code. People can forget, so gentle reminders can be effective in ensuring they take advantage of the discount.

By following these practices, you can help maximize the benefits for your customers and ensure that you receive the appropriate commissions for your efforts. We appreciate your hard work and dedication in spreading the word about CÓCOES products. Your success is our success, and we're here to support you every step of the way. 

What images can I use?

As a CÓCOES ambassador, you have the freedom to choose from a variety of marketing materials to effectively promote our products. You can access and use the high-quality images available in our Media Library, which is curated to provide you with the best visuals that reflect our brand’s identity and values. These images are professionally crafted to showcase our products in an appealing and attractive manner, ensuring that your promotional efforts look polished and professional.

In addition to using the images from our Media Library, you are also encouraged to create your own content. This allows you to inject your personal touch and creativity into your marketing campaigns, making them more relatable and engaging for your audience. Whether it's through unique photos, videos, or graphics, your personal style can help attract more attention and drive sales.

However, while creating and sharing your own content, it's important to maintain a high standard of quality and professionalism. Here are some key points to keep in mind:

  • Keep It Classy: Ensure that your content aligns with the sophisticated and natural ethos of the CÓCOES brand. This means using clean, attractive visuals and maintaining a respectful and positive tone in your messaging.
  • Follow Platform Guidelines: Each social media platform has its own set of guidelines and best practices. Make sure to familiarize yourself with these rules to avoid any issues or penalties. This includes understanding the platform’s policies on promotional content, copyright, and community standards.
  • Brand Consistency: While your personal touch is valuable, maintaining brand consistency is crucial. Try to match the aesthetic and tone of the existing CÓCOES branding. Use similar colors, fonts, and styles where possible to create a cohesive brand experience for your audience.
  • Respect Intellectual Property: When using images from the Media Library, ensure they are used appropriately and not altered in ways that could misrepresent the brand. Similarly, if you use any third-party content, make sure you have the proper rights and permissions to do so.

By following these guidelines, you can create compelling and effective content that not only attracts customers but also enhances your reputation as a CÓCOES ambassador. Your creativity and dedication are key to spreading the word about our products and helping more people discover the natural goodness of CÓCOES.

Remember, our team is here to support you. If you have any questions or need additional resources, don't hesitate to reach out. Together, we can achieve great things and build a community that celebrates health, sustainability, and delicious coconut-based products.

What text can I share?

As a CÓCOES ambassador, you have the flexibility to use any text from our official marketing materials or create your own to effectively promote our products. This allows you to tailor your promotional messages to resonate with your unique audience and leverage your personal voice and style.

Using Official Marketing Text:

  • Consistency and Accuracy: Using text from our official marketing materials ensures that your messaging is consistent with the CÓCOES brand and accurately represents our products and values. This helps maintain a cohesive brand image across all promotional channels.
  • Easy Access: Our marketing texts are readily available for you to use. Whether it’s product descriptions, benefits, or promotional slogans, you can directly incorporate these into your social media posts, blogs, emails, and other marketing content.
  • Credibility and Trust: By using text provided by CÓCOES, you can ensure that your audience receives accurate information about our products, building trust and credibility with your followers.

Creating Your Own Marketing Text:

  • Personalization: Crafting your own marketing text allows you to add a personal touch to your promotions. You know your audience best, and creating custom content can make your messaging more relatable and engaging.
  • Creativity and Innovation: Feel free to get creative with your text. Share your personal experiences with CÓCOES products, highlight unique benefits, and tell stories that resonate with your audience. Your authentic voice can create a stronger connection with your followers.
  • Engagement and Interaction: Custom texts can be tailored to prompt engagement and interaction. Ask questions, invite feedback, and create calls to action that encourage your audience to interact with your content and explore CÓCOES products.

Guidelines for Creating Your Own Text:

  • Stay True to the Brand: Ensure that your custom text aligns with the values and messaging of the CÓCOES brand. Emphasize the natural, sustainable, and health-focused aspects of our products.
  • Be Informative and Accurate: Provide accurate information about the products. Highlight key benefits, uses, and any relevant details that can help your audience make informed decisions.
  • Maintain a Positive Tone: Use a positive and encouraging tone in your messaging. Inspire your audience to embrace a healthy and sustainable lifestyle with CÓCOES products.
  • Clear and Concise: Keep your text clear and concise. Avoid overly complex language and ensure that your message is easy to understand.

By combining official marketing text with your own creative content, you can effectively promote CÓCOES products in a way that resonates with your audience and drives engagement. Your unique voice and perspective are invaluable in helping spread the word about the benefits of our coconut-based products.

If you have any questions or need assistance with your marketing efforts, our team is here to support you. Together, we can create compelling content that inspires and empowers individuals to make healthy, sustainable choices with CÓCOES.

Where can I share the link?

You have the freedom to share your unique ambassador link across a variety of platforms to maximize your reach and engagement. Here are some effective ways to share your link and promote CÓCOES products:

Social Media Platforms

  • Facebook: Share your link in posts, stories, and groups. You can also add it to your bio or create a dedicated post highlighting the benefits of CÓCOES products and encouraging your friends and followers to check them out using your link.
  • Instagram: Use your link in your bio, share it in stories with swipe-up features (if available), and include it in your posts or reels. You can also create engaging content such as IGTV videos or carousel posts showcasing how you use CÓCOES products.
  • Twitter: Tweet your link with catchy captions and hashtags. Engage with your followers by sharing tips, recipes, and experiences with CÓCOES products, and include your link in each tweet.
  • TikTok: Create short, engaging videos demonstrating the benefits and uses of CÓCOES products. Add your link in your bio and mention it in your video descriptions.
  • LinkedIn: Share your link in professional posts, articles, and updates. Highlight the health and sustainability aspects of CÓCOES products, which can appeal to a professional audience interested in wellness.

Personal Communication Channels

  • Email: Include your link in email newsletters or personal emails to friends, family, and colleagues. Share your personal experiences with CÓCOES products and invite them to try them out using your link.
  • WhatsApp and Messaging Apps: Send your link directly to your contacts via WhatsApp, Messenger, or other messaging apps. You can create group messages or individual chats to share the link along with a brief message about the benefits of CÓCOES products.
  • Online Communities and Forums
  • Blogs and Websites: If you have a blog or website, write detailed reviews, recipes, or articles featuring CÓCOES products. Include your link within the content and in a prominent place on your website.
  • Forums and Discussion Boards: Share your link in relevant forums and discussion boards where people are seeking health, wellness, and sustainable product recommendations. Make sure to follow the forum guidelines and provide valuable insights and information.

Offline Channels

  • Flyers and Business Cards: Create flyers or business cards with your unique link and distribute them at local events, health clubs, gyms, and other places where people might be interested in CÓCOES products.
  • Events and Meetups: Share your link during events, meetups, or workshops where you discuss health, wellness, and sustainable living. Provide attendees with your link so they can easily access CÓCOES products.
  • Word of Mouth: Simply tell your friends, family, and acquaintances about CÓCOES and provide them with your link. Personal recommendations are powerful and can encourage others to explore the products.

Enhancing Your Link Sharing Strategy

  • Creative Content: Create engaging and informative content that showcases the benefits and uses of CÓCOES products. Use visuals, videos, and personal stories to make your content more appealing.
  • Regular Updates: Consistently share your link and keep your audience updated with new products, promotions, and personal experiences. Regular engagement helps maintain interest and encourages more people to use your link.
  • Collaboration and Networking: Collaborate with other influencers, bloggers, and health enthusiasts to expand your reach. Participate in joint promotions or events to introduce CÓCOES products to a wider audience.

By utilizing these diverse channels and strategies, you can effectively share your link and promote CÓCOES products, helping more people discover the natural goodness of our offerings while earning commissions for your efforts. Your dedication and creativity play a crucial role in spreading the word about CÓCOES and building a community that values health, wellness, and sustainability.

Do Ambassadors get sample products?

We regret to inform you that we are currently unable to provide sample products at this time. While we understand that having samples can be incredibly beneficial for experiencing and showcasing the quality and benefits of our products firsthand, we are facing certain limitations that prevent us from offering samples at the moment.

Alternative Support and Incentives:

While we cannot provide samples at this time, we are committed to supporting our ambassadors in other meaningful ways:

  • Comprehensive Training and Resources: We provide detailed product information, marketing materials, and training resources to help you effectively promote CÓCOES products. This includes access to high-quality images, videos, and descriptions that you can use in your marketing efforts.
  • Exclusive Discounts: As an ambassador, you have access to exclusive discounts on CÓCOES products. This allows you to purchase our products at a reduced rate, enabling you to experience them personally and share your genuine feedback with your audience.
  • Referral and Commission Programs: Our ambassador program offers competitive commissions on sales generated through your unique link. This provides a financial incentive and rewards your efforts in promoting our products.
  • Community Support: We foster a strong sense of community among our ambassadors. By participating in our online forums, webinars, and events, you can connect with other ambassadors, share experiences, and gain valuable insights on how to effectively promote CÓCOES products.
  • Regular Updates and Promotions: Stay informed about the latest product launches, promotions, and exclusive offers through our ambassador communications. This ensures you have the most up-to-date information to share with your audience and maximize your promotional efforts.

Looking Forward

We value your dedication and hard work as an ambassador and appreciate your understanding regarding our current limitations with providing sample products. We are continuously exploring ways to enhance our ambassador program and hope to offer samples in the future as we grow and expand our capabilities.

Your feedback is important to us, and we encourage you to share any suggestions or ideas you may have. Together, we can continue to build a strong and supportive ambassador community that celebrates the natural goodness of CÓCOES products.

Thank you for your continued support and enthusiasm in promoting CÓCOES.